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Store Policy

Setups:
Screen Charge Set Up: $60.00
Ink Charge per piece .60
One color ink only
Imprint area on back 3.5"W x 3.5"H
Imprint area on lower front 1.5"W x 1.5"H

Screen Charge Setups are waived on exact orders within 24 months.

Artwork

Grand Solutions International adheres to the standard industry definition of reproducible art and reserves the right to accept or reject art depending upon the job. Electronic art (spot color): Vector art is preferred for spot color printing. Grand Solutions International recommends current versions of Adobe® Illustrator® or CorelDRAW®. File should be saved in EPS format and all type in each file should be converted to curves (paths, outlines). JPEG and TIFF files can be acceptable only if sent in high resolution.

*Artwork will be proportionally resized to fit maximum imprint area unless otherwise specified within the art file via crop marks or other notation. Camera-ready art (spot color): An enlarged, clean black and white copy is recommended. Non-camera ready art will incur art charges.

Art Charges: $60.00 per hour.
Digital Proof: $15.00.

Trademarks & Copyrights

Grand Solutions International accepts orders for printing as being in full compliance with all applicable laws regarding its usage and assumes no liability for claims or infringements of trademarks, copyrights, patents, and/or personal rights. Products and logos shown in this catalog appear only to illustrate the basic products and the ability to imprint messages and art on them. There is no intention to suggest that the imprints were designed by Grand Solutions International or that the products with these specific imprints are readily available to any purchaser without express written permission of the owners of any trademarked or copyrighted art, copy, or verbiage.

Shipping Information:

Shipping Methods: Grand Solutions International products are typically shipped by Motor Freight Carriers, UPS, Fed Ex, or USPS depending upon shipment weight and destination. Grand Solutions International will route shipments the best way unless otherwise specified. Fully insured shipments must be clearly stated on order.

Other Order Information

Acknowledgements: Order acknowledgements are typically emailed after order clarification to avoid misunderstandings and should be carefully examined with regard to all aspects of the order. All orders will be produced as acknowledged and no allowances will be made for failure to correct any discrepancies before production.

Cancellations:

In the event an order is cancelled, a cancellation fee of $37.50 (g) in addition to all charges associated with work already completed will be invoiced.

Returns or Adjustments:

All claims must be made within 30 days of shipment. Return orders will not be accepted without factory approval and a return authorization (RA) number. No allowance will be made for outdated catalogs or incorrect pricing. Numo reserves the right to change prices without notice.

Terms:

Prepayment or net 30 days with approved credit. Accounts unpaid after 30 days will incur a late charge of 1% per month on the unpaid balance. Numo accepts Mastercard, Visa, Discover, and American Express for your convenience. Returned checks: $31.25 (g) per check per return (in addition to any charges from financial institutions).

Overage/Underage:

All orders are subject to be shipped at 10% over- or under the quantity ordered. Quantities shipped 10% under the ordered quantity will be considered fulfillment of the order. For exact quantity shipments (on catalog quantities only), there is a fee of $35.00 (g), and prior arrangements must be made with factory.


 

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